Returns and Exchanges

You may return or exchange products within 30 days of purchase.

• 1. Ensure your items are unworn, undamaged.
• 2. Click the “Make a Return or Exchange” button, enter your order number and postal code.
• 3. Select the item you want to return or exchange.
• 4. Print the shipping return label and mail your order.
• 5. After inspection, we’ll send your exchange or refund back to your original payment. Allow 7-10 business days to process.
• 6. If you have any questions, please reach out to support@thermos.sale